Last Updated: September 6, 2026

Welcome to Shiv Art Creation. By accessing or using our website www.shivartcreation.com, you agree to be bound by the following Terms & Conditions. Please read these terms carefully before using our website or placing an order.

1. About Our Website

Shiv Art Creation is an online store offering handmade and decorative products, including artificial flower bouquets, wall hangings, decorative accessories, wall décor, paintings, crochet products, and other creative and artistic items.

We reserve the right to modify, update, add, or remove products, prices, descriptions, offers, and website content at any time without prior notice.

2. Product Information

We make reasonable efforts to ensure that product descriptions, images, colors, dimensions, and other information displayed on our website are accurate.

However:

  • Handmade products may have slight variations in size, shape, color, texture, or finish.

  • Product colors may appear slightly different depending on your screen or device.

  • Certain decorative items may have minor imperfections that are a natural characteristic of handmade products.

  • Product images may be used for representation purposes and the actual product may vary slightly.

Such variations will not necessarily be considered a defect.

3. Pricing

All product prices displayed on the website are subject to change without prior notice.

We reserve the right to correct pricing errors, typographical errors, or inaccurate product information. If an order has been placed at an incorrect price due to an error, we may contact the customer to confirm whether they wish to proceed at the correct price or cancel the order.

Any applicable taxes, shipping charges, or additional fees will be displayed during the checkout process where applicable.

4. Orders

When you place an order through our website, you are making a request to purchase the selected products.

An order is considered accepted only after confirmation by Shiv Art Creation.

We reserve the right to cancel or refuse an order in circumstances including:

  • Product unavailability

  • Incorrect pricing or product information

  • Suspected fraudulent or unauthorized transactions

  • Incorrect or incomplete customer information

  • Delivery restrictions

  • Other circumstances beyond our reasonable control

If an order is cancelled after payment has been received, the applicable refund will be processed according to our Refund & Cancellation Policy.

5. Customer Information

Customers are responsible for providing accurate and complete information while placing an order.

This includes:

  • Correct name

  • Valid mobile number

  • Correct email address

  • Complete shipping address

  • Correct postal/PIN code

Shiv Art Creation will not be responsible for delays, failed deliveries, or additional charges resulting from incorrect or incomplete information provided by the customer.

6. Payment

Payments may be processed through third-party payment gateway providers.

Customers agree to provide valid and authorized payment information when placing an order.

We do not knowingly store sensitive payment credentials such as complete card numbers, CVV numbers, or banking passwords on our own servers.

7. Shipping & Delivery

We aim to dispatch and deliver orders within the estimated delivery period communicated on the website or during checkout.

Delivery times may vary depending on:

  • Product availability

  • Shipping location

  • Courier service

  • Weather conditions

  • Public holidays

  • Natural disasters

  • Transportation disruptions

  • Other circumstances beyond our control

Once an order has been handed over to the courier, delivery may be subject to the courier company’s policies and operational conditions.

8. Returns, Refunds & Cancellations

Returns, replacements, refunds, and order cancellations are subject to our Return & Refund Policy.

Customers are advised to review the applicable policy before placing an order.

For damaged, defective, or incorrect products, customers may be required to provide photographs, videos, order details, or other information to help us evaluate the issue.

9. Handmade Products

Many products available on Shiv Art Creation are handmade or artistically crafted.

Because of the handmade nature of these products, minor differences between individual pieces may occur. These differences may include variations in:

  • Color

  • Pattern

  • Shape

  • Texture

  • Finishing

  • Arrangement

Such natural variations are part of the character and uniqueness of handmade products.

10. Intellectual Property

All content available on this website, including but not limited to:

  • Logo and brand identity

  • Product photographs

  • Graphics

  • Text

  • Product descriptions

  • Website design

  • Illustrations

  • Videos

  • Images

is owned by or licensed to Shiv Art Creation unless otherwise stated.

You may not reproduce, copy, modify, distribute, publish, sell, or commercially exploit any website content without prior written permission.

11. Prohibited Use

You agree not to use our website for any unlawful or unauthorized purpose.

You must not:

  • Attempt to gain unauthorized access to the website or its systems

  • Use the website for fraudulent activities

  • Submit false or misleading information

  • Interfere with the website’s operation or security

  • Copy or reproduce website content without permission

  • Use automated systems to scrape or collect website content without authorization

12. Third-Party Services

Our website may use third-party services such as payment gateways, courier services, analytics tools, hosting providers, and other technology services.

Your use of such services may also be subject to the respective terms and policies of those third parties.

Shiv Art Creation is not responsible for the independent actions, policies, or services of third-party providers.

13. Limitation of Liability

Shiv Art Creation will make reasonable efforts to maintain accurate information and reliable website services.

However, we shall not be liable for losses or damages arising from circumstances beyond our reasonable control, including website interruptions, technical failures, courier delays, natural disasters, or other unforeseen events.

Our liability, where legally applicable, shall be limited to the value of the relevant order or transaction.

14. Website Availability

We do not guarantee that the website will always be available, uninterrupted, error-free, or completely secure.

We may temporarily suspend or restrict access to the website for maintenance, updates, technical issues, security reasons, or other operational requirements.

15. Privacy

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.

16. Changes to These Terms

Shiv Art Creation reserves the right to modify these Terms & Conditions at any time.

Changes will become effective when the updated terms are published on this page. Your continued use of the website after changes are published constitutes acceptance of the revised terms.

17. Governing Law

These Terms & Conditions shall be governed by and interpreted in accordance with the applicable laws of India.

Any dispute arising in connection with the website, products, or services shall be subject to the jurisdiction of the appropriate courts in New Delhi, India, subject to applicable law.

18. Contact Us

For questions regarding these Terms & Conditions, orders, products, or other concerns, please contact us:

Shiv Art Creation

Mobile: +91 9990887738
Landline: 011-41444471
Email: anjani7679@gmail.com

Address:
Flat No. 95AT/F, PVT No. 113, 4th Floor,
Falguni Apartment, Gali No. 3,
Matiala Extension, Uttam Nagar,
New Delhi – 110059

Website: www.shivartcreation.com

Thank You for Shopping with Shiv Art Creation

We appreciate your trust and support. Our goal is to bring you beautiful, creative, and thoughtfully crafted products that add a special touch to your home and everyday life.