Last Updated: September 6, 2026

At Shiv Art Creation, we respect your privacy and are committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase through our website.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you browse our website, create an account, place an order, or contact us, we may collect information such as:

  • Full Name

  • Mobile Number

  • Email Address

  • Billing and Shipping Address

  • Order and purchase details

  • Payment-related information required to process your order

  • Information you provide when contacting customer support

  • Website usage and technical information, such as IP address, browser type, device information, and pages visited

We only collect information that is reasonably necessary to provide and improve our services.

2. How We Use Your Information

The information we collect may be used to:

  • Process and deliver your orders

  • Confirm orders and provide order updates

  • Process payments through our payment service providers

  • Respond to customer enquiries and support requests

  • Provide information about our products and services

  • Improve our website, products, and customer experience

  • Prevent fraudulent or unauthorized transactions

  • Maintain business, accounting, and legal records

  • Comply with applicable laws and legal requirements

3. Payment Information

Payments made through our website may be processed by secure third-party payment gateway providers.

Shiv Art Creation does not normally store your complete debit card, credit card, banking password, or other sensitive payment credentials on its own servers. Such information is handled directly by the relevant payment service provider according to its security and privacy policies.

4. Cookies

Our website may use cookies and similar technologies to improve your browsing experience.

Cookies may help us:

  • Remember your preferences

  • Keep products in your shopping cart

  • Understand how visitors use our website

  • Improve website functionality and performance

  • Provide relevant website features

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website functionality.

5. Sharing of Information

We do not sell or rent your personal information to third parties.

We may share necessary information with trusted service providers when required to operate our business, including:

  • Payment gateway providers

  • Courier and delivery partners

  • Website hosting and technology service providers

  • Customer support or communication services

  • Professional advisors where reasonably required

  • Government authorities or law-enforcement agencies when legally required

These parties may receive only the information necessary to perform their respective services.

6. Data Security

We take reasonable technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, misuse, or loss.

However, no method of transmission or electronic storage is completely secure. Therefore, while we make reasonable efforts to protect your information, we cannot guarantee absolute security.

7. Third-Party Links

Our website may contain links to third-party websites, payment services, social media platforms, or other external services.

We are not responsible for the privacy practices, content, or security of third-party websites. We recommend reviewing their respective privacy policies before providing them with your personal information.

8. Your Choices and Rights

Depending on applicable law, you may have the right to:

  • Request access to personal information we hold about you

  • Request correction of inaccurate information

  • Request deletion of information where legally permissible

  • Withdraw consent where processing is based on consent

  • Opt out of certain promotional communications

To exercise these rights, you can contact us using the details provided below.

9. Children’s Privacy

Our website is intended for general audiences and is not specifically directed toward children.

We do not knowingly collect personal information from children without appropriate consent. If you believe that a child has provided personal information to us, please contact us so that we can take appropriate action.

10. Data Retention

We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including fulfilling orders, providing customer support, maintaining business records, resolving disputes, preventing fraud, and complying with legal obligations.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or applicable legal requirements.

Any updated version will be published on this page with a revised “Last Updated” date.

12. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the way we handle your personal information, please contact us:

Shiv Art Creation

Mobile: +91 9990887738
Landline: 011-41444471
Email: anjani7679@gmail.com

Address:
Flat No. 95AT/F, PVT No. 113, 4th Floor,
Falguni Apartment, Gali No. 3,
Matiala Extension, Uttam Nagar,
New Delhi – 110059

Website: www.shivartcreation.com

Your Privacy Matters

At Shiv Art Creation, we value the trust you place in us. We are committed to handling your personal information responsibly and using it only for legitimate business and service purposes.